IT&D Solution Architect- HR Service Management Job Details | Reckitt

Home to the worlds best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

In IT&D, youll be a force for good, whether youre championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, youll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if youre willing to bring your ideas to the table, youll get the support and investment to make them happen.

Your potential will never be wasted. Youll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, youll keep learning exciting new approaches.

The team provides expertise in the RB IT systems landscape and includes: Functional Experts; Technical Specialists; cross-business skilled Project Managers; Technical Project Managers; Business Analysts and Integration Competency Centre (ICC). There are also Change/Comms specialists and a Portfolio Management Office (PMO) to support delivery.

The role is responsible for the governance and enforcement of standardised solutions for projects, programmes and continuous IT improvement initiatives related to HR Service Management within RB.

• Support the development of a blueprint to achieve standardised HR solutions within RB to simplify the change process going forward
• Govern and enforce the standardised solutions for projects, programmes and continuous improvement initiatives related to the HR Systems solutions within RB
• Support the Global HR Systems Lead in identifying opportunities to streamline, consolidate or simplify the HR Systems landscape
• Advise and support the BRDs during the business case definition stage to ensure standardisation is maintained
• Support Business Analysts during business requirements capture to ensure that standardisation will not be compromised by the change

• 10 + years of experience in implementing and supporting HCM or ITSM suites
• 3 + years of Expertise in ServiceNow HR Module
• Knowledge and experience integrating ServiceNow with SuccessFactors
• Strong understanding of ServiceNow Development Platform including, CMDB, Asset Management, Change Management, Custom Development
• Experience in supporting End to end JTC process including understanding of user provisioning, asset allocation and management
• Should have knowledge in ServiceNow onboarding, Knowledge Management and Document management modules, and employee service portal
• Experience with data migration and data management activities in ServiceNow
• Lead design workshops to gather requirements, fit/gap analysis, functional specifications and design

Produt Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfilio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitts potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitts pay for performance philosophy.

We recognise that in real life, great people dont always tick all the boxes. Thats why we hire for potential as well as experience. Even if you dont meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.