IT Business Process Analyst III

Who we are

The opportunity

Manage the delivery of IT Services in support of the Commercial Operations for the US business. To be successful in this role the incumbent will need to think strategically, harness innovation, foster creativity, and deliver solutions. The key focus area for this role is US Revenue Management Systems focused on Pricing, Chargebacks, Rebates and Membership management solutions for the US Generic and Branded businesses. The incumbent will work with business stakeholders, internal IT teams, and other resources to deliver and/or support the delivery of projects/initiatives related to US Generic and Branded Pricing and Revenue Management. The Business Analyst II will also assist in the administration and enhancement of current solutions and implementation of new solutions.

Additionally, the incumbent will develop effective working relationships with the business, and be expected to work with the business to reengineer business processes and manage change into the organization.

How you'll spend your day

. Develop Business Relationships: Create effective relationships with business stakeholders to ensure expectation management and alignment of team priorities with the business.
. Create Value: Work with the business and IT management to identify areas of opportunity/need, and then develop them into initiatives that deliver measureable value. Apply industry best practice thinking, waterfall and agile methodologies, and other innovation/continuous improvement techniques to make measurable improvements to our business.
. IT Improvement and Innovation: As an IT individual contributor, the incumbent is expected to contribute independent ideas, proposals, and projects for improving the efficiency, effectiveness, and value of IT at Teva.
. Business Analysis: Understand the business. Work with your stakeholders to understand the business and document as-is business processes, understanding dependencies on upstream processes/groups and impacts on downstream processes/groups. For new initiatives, develop to-be process flows to facilitate business understanding and requirement definition. Influence and help business manage through Change related to IT initiatives.
. Sustain Operations: Support the business stakeholders in their day-to-day operations providing the highest levels of service and maintaining a stable operating environment. Coordinate with infrastructure, IT Security and other internal, IT support functions to maintain system stability while minimizing business impact of routine and non-routine IT maintenance activities.
. Follow Teva Safety, Health, and Environmental policies and procedures.
. Other projects and duties as required / assigned

Your experience and qualifications

. Must have 4+ years experience working in Pharmaceuticals Industry with at least 2 years experience in some area of Revenue Management.
. Must be able to demonstrate a strong understanding of the US Pharmaceutical Industry indirect sales channel and associated administration of contracts and pricing.
. Must have experience supporting, or working with, one or more areas of Revenue Management, e.g. pricing and contract administration, chargeback processing, rebate processing, membership management.
. Must have proven experience influencing business process change and adoption of new approaches and tools resulting in tangible process improvements.
. Must have experience working within an Agile Development project framework and a strong understanding of Agile Methodologies.
. Must have experience in developing User Requirement Specifications, Process and Data flows and Functional Design Specifications.
. Must have strong SQL and PL/SQL skills.
. Experience with the Model N Flex application required.
. Experience with SAP preferred.
. Experience with Unix scripting or similar preferred.
. Must have excellent written and verbal communication skills.
. Must have proficiency with MS Word, Excel and Power Point.
. Experience with MS Project and MS Visio or similar preferred.

Reports To

IT Director of US Generics & NA Revenue Management

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