IT Back Office Engineer

A Managed IT Back Office Engineer, within RSM Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As RSM continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology including monitoring, security, and continuity services.

Profile:

A Managed IT Back Office Engineer provides operational support to our service desk while configuring, maintaining, and improving efficiencies on several technology services. This position requires strong technical ability, self-motivation, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment.

Job Duties and Responsibilities:

• Support and maintain large complex technology solutions across multiple diverse client environments including:
• Monitoring Solutions
• Security Solutions
• Backup Solutions
• Patching Solutions
• Interface with the service desk and consulting teams to resolve client issues.
• Maintain client security standards and confidentiality of information
• As a Managed IT Back Office Engineer, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including:
• Information Technology process, tools, and methodologies
• Security Solution architecture, design, and best practices
• Engaging with our internal teams and developing their solution knowledge

Basic Qualifications

• 4 years of experience working in Information Technology Security Solutions
• Experience with Monitoring, Antivirus, Backup, and Patching Solutions
• Experience with Windows Server and Workstation Operating Systems
• Experience with Hyper V hosts and Hyper V manager for administration
• Fundamental understanding of Network and Domain operation
• Familiar with standard IT practices and policies

Preferred Qualifications (good to have)

• Microsoft or Security+ Certification
• Experience with monitoring protocols, such as WMI and SNMP
• Experience with vulnerability remediation and feature updates

Shift :2:30PM to 11:30PM IST

Experience : 4+years

Interested candidates share your updated resume to [Confidential Information] and kindly apply through the below link :

https://rsm.wd1.myworkdayjobs.com/RSMCareers/job/Hyderabad/Managed-IT-Backoffice-Engineer_JR106676

Regards,

Mythri