IT Assistant

Job Title: IT Assistant

• Reports to: HR Manager

Location: Vile Parle

• Job Summary:

We are seeking a highly skilled and enthusiastic IT Assistant to provide technical support and assistance to our organization. The successful candidate will ensure seamless IT operations, troubleshoot issues, and maintain our technology infrastructure.

• Key Responsibilities:

- Provide technical support for hardware, software, and network issues
- Troubleshoot and resolve IT-related problems via phone, email, or in-person
- Install, configure, and maintain computer systems, peripherals, and software
- Monitor and maintain network security, firewalls, and antivirus systems
- Assist with IT projects, upgrades, and implementations
- Document IT processes, procedures, and knowledge base
- Collaborate with IT team members to ensure efficient IT operations
- Perform routine backups, updates, and maintenance tasks

• Requirements:

- 2+ year of experience in IT support, helpdesk, or a related field
- CompTIA A+ or equivalent certification; additional certifications (e.g., CCNA, MCSA) an asset
- Strong knowledge of:
- Operating Systems (Windows, macOS, Linux)
- Network fundamentals (TCP/IP, DNS, DHCP)
- Hardware and software troubleshooting
- IT security best practices
- Excellent problem-solving, communication, and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks

Job Type: Full-time

Pay: 15,

• 00 - 30,000.00 per month
  
  Shift:
• Day shift

Experience:

• total work: 2 years (Required)

Work Location: In person