Track and monitor the asset returns for PC Refreshes and Advance Exchanges
Conduct regular asset audits to ensure compliance with the firm s asset policy
Responsible for communicating with employees to get their asset status, to answer end user questions regarding PC Refresh eligibility, and to inquire about laptop returns
Update status to asset records within our asset repository to ensure hardware records are current and accurate
Responsible for the maintenance and distribution of the quarterly reports for PC Refresh reports based on warranty expiration dates
Qualifications:
Associate degree or equivalent experience required
Minimum of 1 year of related experience required; experience in a professional services environment preferred
Strong organizational skills; able to effectively prioritize assignments and competing deadlines in a fast paced environment
Strong attention to detail, commitment to producing accurate work in a timely manner
Strong verbal and written communication skills including the ability to articulate complex issues to employees and leaders at all levels within the firm
Effective time management and organizational skills, proven ability to prioritize while simultaneously managing numerous projects/processes often under tight deadlines
Proficiency in Microsoft Office Excel, Word, PowerPoint, Visio, and Project
Familiarity with SharePoint, OneNote, and Smartsheet
Demonstrated experience working with ITSM ticketing systems such as Easy Vista or Service Now
