IT Asset Coordinator

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Employer: Fourth Dimension Technologies

Position: IT Asset Coordinator

Years of Experience: 2+ years

Community Location: Kandhanchavadi, Chennai

Employment Type: Full Time

Priority will be given to female candidates

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Company Overview (https://mckinleyrice.com/)

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.

Redrob by McKinley Rice: The Next Frontier in Professional Development

Propelled by a substantial 4-million-dollar pre-seed investment from top venture capitalists in Korea, Redrob emerges as McKinley Rice's latest venture, marking a new chapter in our expansion. Proudly introducing Redroba groundbreaking AI platformwe're set to redefine professional development.

Going beyond traditional academic measures, Redrob embodies our commitment to nurturing talents and bridging the gap between industry demands and professionals aspirations. Fueled by our funded growth, we're poised to revolutionize recruitment and assessments, ensuring candidates are not just academically proficient but also industry-ready.

Redrob is the cornerstone of our vision to catalyze the formation of A-grade teams for organizations. Through seamless recruitment processes, we aim to be the indispensable right hand, facilitating the creation of high-caliber teams that surpass industry standards.

Know Fourth Dimension Technologies(https://fourdtech.com/)

The technology behind computing is undergoing a dramatic change the world over. In this modern digital era, providing IT Infrastructure Management Services and designing the right solutions for a diverse client base requires significant skills and deep subject matter expertise. Fourth Dimension Technologies has emerged as a noteworthy specialist in this space.

Over the last 35 years, teams at Fourth Dimension Technologies have worked with a wide range of technologies and have served customers from the banking, manufacturing, retail, software services, telecom, service industry, and BPO sectors to provide cloud, security, and networking solutions.

How to become a part of Fourth Dimension Technologies and enjoy the benefits:

Step 1: Fill in the application form and register via RedRob.

Step 2: Clear the interview process.

Step 3: Be a part of the team Fourth Dimension Technologies!

EXPERIENCE

Duties you'll be entrusted with:

• Responsible for Asset Management
• MS Office Knowledge (Word, Excel & PowerPoint
• Responsible for Service Desk Call Flow Management
• Prepare DCR (Daily Call Report) for all sites and mail to the corporate office
• Prepare MIS Reports
• People management
• Prepare monthly-consolidated report
• Prepare monthly review meeting PPT
• Daily Repeat call reports are being prepared
• Daily more than one-hour call report to be prepared
• Project planning and follow-up until complete
• Knowledge, Skills, and Abilities Required

Expectations from you:

Basic Requirements

• Any degree with good communication skill
• Prepare daily attendance for all sites and mail to the corporate office
• Engineer shift roster has to be made based on call/project requirements and engineer training
• Assign the floor to engineers
• Assign, Monitor, and complete H/W call tickets, mail tickets, and oral requests
• Verify and close completed H/W call tickets and mail tickets. (Sometimes we have requested to do telephone verification)
• Provide technical support to engineers
• User's Entry & Exit Process
• Must have good communication in English, Tamil & optional Hindi
• New deliverables may be added based on client requirement
• Priority will be given to female candidates