- The primary purpose of the IT Administrator is to ensure the smooth operation, security, and reliability of the organizations IT infrastructure
- This role is crucial in maintaining and improving the performance of network systems, servers, and software applications, enabling efficient and secure business operations
- The IT Administrator is responsible for troubleshooting technical issues, providing user support, managing system upgrades, and implementing security measures to protect data integrity
The IT Administrator will be responsible for managing and supporting the companys IT systems, ensuring optimal performance, security, and availability. This role requires a proactive individual with strong problem-solving skills and a thorough understanding of IT operations and best practices.
Job Description (Primary Job roles are:)
- System Administration: Manage and maintain servers, networks, and related infrastructure, including installation, configuration, and troubleshooting.
- Network Management: Monitor network performance, ensure network security, and resolve connectivity issues.
- Security: Implement and enforce security policies, conduct regular security audits, and manage firewalls, antivirus, and other security tools.
- User Support: Provide technical support to end-users, resolving hardware, software, and network-related issues promptly.
- Backup and Recovery: Oversee data backup processes and ensure data recovery solutions are in place and tested regularly.
- Software Management: Install, update, and manage software applications and licenses.
- Documentation: Maintain accurate and up-to-date documentation of IT systems, configurations, procedures, and troubleshooting guides.
- Vendor Management: Coordinate with external vendors for hardware and software procurement, maintenance, and supports
TECHNICAL KOWLEDGE AND SKILLS REQUIREMENTS
- Educational Qualification & Experience: Bachelor s degree in Information Technology, Computer Science, or a related field. Minimum of 3-5 years of experience in IT administration or a similar role.
- Professional Qualification:
-Proficiency with Windows and Linux server environments.
-Strong understanding of network protocols, LAN/WAN management, and IP routing.
-Experience with virtualization technologies (VMware, Hyper-V).
-Knowledge of cloud services (Azure).
-Office 365 Administration
-Strong knowledge in CCTV devices
-Familiarity with IT security best practices and tools.
- Skills:
-Excellent problem-solving and analytical skills.
-Strong communication and interpersonal abilities.
-Ability to work independently and as part of a team.
-Attention to detail and strong organizational skills.
- Nice to Have:
Relevant certifications (Microsoft Certified: Azure Administrator, CCNA.) are a plus.
- Communication / Language:
Cultural awareness within a multicultural corporate environment
Good in oral and written English.
