Managed and maintained the schools IT infrastructure, including servers, network equipment, CCTTs, and user devices.
Handling of Hardware & Software of sytems.
Provided technical support to staff, students, and faculty, addressing hardware and software issues promptly and effectively.
Implemented and managed a secure network environment, ensuring data integrity and protection against cyber threats.
Conducted regular system updates, patches, and backups to prevent data loss and ensure optimal performance.
Collaborated with department heads to identify and implement technology solutions that enhanced administrative processes, resulting in increased efficiency.
Administered user accounts, permissions, and access controls to maintain data confidentiality and compliance.
Assisted in the selection and procurement of IT equipment and software, optimizing budget utilization while meeting the schools needs.