IS Specialist (Sales System Application Specialist)

We are seeking a skilled IS Specialist (Sales System Application Specialist) who will have the opportunity to champion our Caterpillar IT Division. The Sales System Application Specialist will provide expertise in computer application development and technical knowledge for the purpose of solving customer business problems and assisting customers in achieving business strategies within Resource Industries - IT, Order Fulfilment and Procurement Division. Products within this portfolio include Order Management and SOP corporate applications.

The preference for this role is to be based out of Bangalore, KA-India

What you will do:

Job Roles and Responsibilities

This position will build a modern and agile world class order management platform in support of current and future business capabilities leveraging Snowflake, Snaplogic, Qlik, technologies. The incumbent will contribute to and lead design, development, and deployment of Caterpillar s state-of-the-art order management and SOP solutions. The incumbent will perform the following duties:

• Lead major business case analysis efforts and multi-generational product planning across multiple processes.
• Drive solution delivery across enterprise, diversified departments.
• Work closely with key stakeholders throughout the organization.
• Works directly on complex application/technical problem identification and resolution, including periodically responding to off-shift and weekend support calls.
• Works independently on complex systems or infrastructure components that may be used by one or more applications or systems.
• Drives application development focused around delivering business valuable features.
• Based on recognized expertise, provides project leadership to process partners, management, vendors, customers, and project teams on the most complex aspect of process development, system integration, and development methods.
• Develops process and application delivery methodologies by investigating, defining, and implementing repeatable solutions.
• Provides case management support for highly escalated business process related issues.
• Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

Candidates will have:

• Four-year bachelor s degree preferably in marketing, communications, computer science, information systems, engineering, or related field
• 10+ years of relevant job-related IT experience
• 8+ years or more of experience in designing and developing data and database solutions.
• 5+ years of experience in designing, developing, and supporting data solutions using SQL, data modeling, various ETL tools and CDC methods.
• 3+ years of experience in Snowflake design, development, and support.
• Demonstrated leadership capability on medium to large-scale projects impacting strategic priorities.
• Must demonstrate solid knowledge of database fundamentals and industry best practices in building data solutions.
• Strong passion and hands-on technical experience with the ability to produce proof of concept service designs and/or drive the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
• Excellent oral and written communication skills.

Top candidates will also possess these Qualifications.

• Experience in multiple business processes or organizations and experience in multiple IT disciplines
• Knowledge and experience in AI concepts, AWS and SAP platforms, integration, and architecture patterns
• Strong accountability, planning/organization, teamwork and customer focus
• Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
• Ability to work under pressure and within time constraints
• Designing, developing, deploying, and maintaining software at scale dated

Skills desired:

Problem Solving : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Expert:
Gains agreement on the problem-solving process, risk assessment, decision points, and criteria.
Trains others in the process of eliciting alternatives and assessing their impact.
Orchestrates the resolution of high-impact and cross-functional problems.
Successfully organizes problem solvers and stakeholders for high-impact problems.
Predicts and explains long-term trends and implications for alternatives.
Monitors industry for best practices and new techniques in problem-solving.

Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.
Level Extensive Experience:
Collaborates with an extended professional technology network to help clients effectively identify, plan for and accomplish technology objectives.
Supervises others in advising a range of clients across a myriad of products, technologies, services and solutions in a relevant technology domain.
Identifies and evaluates emerging technologies and advises clients regarding their potential business impacts.
Effectively consults with and conveys technology concepts, business impacts and other advice to senior client levels.
Trains others in developing technology business, channel management and client coaching.
Leverages formal certifications in mastery of multiple areas of technology in demonstrating credibility for client consulting.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Flexible work arrangements
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.