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Genpact India Private Limited

Inviting Applications for Content Moderation_Hyderabad & Warangal

Genpact India Private Limited
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  • 5 months ago
  • Over 500 applicants
Exp: 0-1 Years
Hyderabad / Secunderabad, Telangana, Warangal

ITES/BPO/Call Center

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Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Customer Service- Content Curation || Hyderabad & Warangal
Word Module: Work from office
Shifts: 24*7
Operations evaluation will be on comprehension, clarity, confidence, objection handling and stability

Responsibilities

Strong attention to detail to identify and fix errors and share feedback/insights
Focus on accuracy/eye for details
Ensure logical and meaningful review of url content curation
High quality of extraction of content delivered consistently
Domain expertise to work like a subject matter expert and challenge what seems incorrect
Adapt and deliver high quality extraction with accuracy, commitment, and consistency
Excellent time management skills to help increase the number of extractions
Decision making skills to understand the concepts of identifying if a website is/is not extractable
Extremely proactive and organized with a track record of success in a team environment

Qualifications
Preferred qualifications Good understanding on Digital Marketing and Ads ecosystem
Fair knowledge of websites, understanding the business objective and how to navigate to obtain desired information
Customer Service background and Digital Marketing experience will be an added value
Strong Logical/ Analytical skills

Minimum qualifications Any Graduate
Strong Communication Skills (verbal and written)

More Info

Role:Other Customer Service/Call Center

Industry:ITES/BPO/Call Center

Function:Customer Service/Call Centre/BPO

Job Type:Permanent Job

Date Posted: 30/05/2024

Job ID: 80480431

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About Company

Genpact India Private Limited
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Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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