Investor Services 2-3Yrs

• The distribution of Offering Memorandum to potential investors.
• The receipt and review of completed subscription documentation. This includes:
• Completion of initial AML review.
• Initial review of subscription documentation for completeness.
• Email communication to investors seeking additional information where required.
• Email communication to investors in response to routine queries.
• The receipt and review of other investor transactions (Redemptions, transfers, etc)
• The setup on investor accounts on the firm's systems.
• The entry of investor transactions into the firm's systems.
• The automated distribution of statements and other correspondence to investors.

The role of an Associate is key to the delivery of these services.

Responsibilities of an Associate include:

• Providing an effective daily hand over of processing between Mumbai and the other processing centres, currently in Westchester and Dublin.
• Processing investor activity with a focus on accuracy and attention to detail.
• Providing day-to-day investor services to both the Fund Manager and the investors in the fund.
• Keeping line management appraised of operational issues..
• Participate in global projects including system enhancements and data conversions.

Service Delivery

• All of the above should be carried out in compliance with the Service Level Agreements agreed with each client.
• Ensuring that the records of the fund are maintained in a complete and organised manner.
• Provide investors and their nominees with statements, contract notes and other documentation.
• Ensure that all follow up queries to investors are handled in an appropriate manner.
• Open new investor accounts ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
• Monitor the receipt of client and investor information through fax and email.
• Ensure that all investor activity is processed in a timely and accurate manner.
• Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
• Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
• Produce MIS and other internal operational reports that assist in the effective operation of the team.
• Keep management in Mumbai, Westchester and Dublin appraised of operational issues.

Compliance

Investor servicing requires compliance with a range of policies. The Associate should have:

• A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced.
• A detailed knowledge of the offering documentation for the funds being serviced.
• A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls.

Preference:

A number of years prior work experience - preferably in financial services and with Investor servicing. Knowledge of hedge fund processing is a strong advantage.

• An ability to use key financial systems and other IT tools.
• An ability to work under pressure and an ability to cope with increased work loads at month-end.
• Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
• An ability to work as part of a virtual team that is spread across different time zones and geographies.
• A third level qualification - preferably in a business or numerical discipline