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International Voice Support

Company name confidential
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  • a month ago
  • Over 100 applicants
Exp: 1-2 Years
2.5 - 3.5 LPA
Pune

Customer Service

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Job Description

  • Provide customer support via phone calls for international customers, in multiple languages.
  • Troubleshoot customer queries and requests.
  • Manage customer expectations and ensure customer satisfaction.
  • Document customer interactions for review and follow-up.
  • Utilize computing and technical expertise to respond to customer inquiries.
  • Regularly review customer feedback and take measures to improve customer service.
  • Inform customers on the steps to follow to exploit services of the company.

More Info

Role:Customer Service Executive (Voice)

Industry:Customer Service

Function:Customer Service/Call Centre/BPO

Job Type:Permanent Job

Date Posted: 18/10/2024

Job ID: 96729597

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