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Customer Service
Greetings from Webtech Software Solution!!
**Candidate only with excellent communication**
Hiring for Experienced and Freshers for International Voice Process
Role: Customer Support Executive
Mode of Work: Work from Office
Location: Bangalore
Working Days: 5 days
Shift: Rotational shift
Qualification: PUC & Grads
Roles and Responsibilities:
Respond to customer inquiries via phone in a timely and professional manner..
Document customer interactions and maintain accurate records of support cases.
Collaborate with other departments to address and resolve customer concerns.
Provide product information, guidance, and support to customers.
Identify and escalate complex issues to the appropriate teams for resolution.
Contribute to the development of support resources, including FAQs and knowledge base articles.
Preferred candidate profile:
* Customer support experience in International Voice Process only
* Candidate should be comfortable with night shift
Perks and Benefits:
* 2- way cab will be provided
Other Benefits:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and inclusive work environment.
Work-life balance with flexible scheduling options.
Employee wellness programs and other perks.
*Looking only for immediate joiners*
For More Details Contact HR GOPI@ 6364346218 Call or WhatsApp or email your resume to GOPI
Regards,
HR GOPI
Webtech software solution
7618776218
e-mail : [Confidential Information]
12th Class (XII)
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Date Posted: 07/10/2024
Job ID: 95128395
""We are a one-stop company offering all types of Web solutions, Software Training and Human Resource Consulting(IT & Non IT Staffing) company established in 2019 with its headquarters in Bengaluru, Karnataka."