As an International Voice Process Executive, you will be responsible for managing inbound and outbound calls to provide outstanding customer service, support, and solutions to our international clients. You will play a crucial role in maintaining customer satisfaction and fostering strong client relationships.
Key Responsibilities:
- Handle inbound and outbound calls to international clients with professionalism and courtesy.
- Address customer inquiries, provide information, and resolve issues effectively.
- Maintain accurate and detailed records of all customer interactions and transactions.
- Escalate complex issues to higher-level support or management as needed.
Qualifications:
- Freshers/Graduates/Undergraduates: Open to all fields of study.
- Experienced Candidates: Prior experience in a voice process or customer service role is a plus but not required.
- Excellent verbal communication skills in [Language required, e.g., English].
- Strong problem-solving abilities and a customer-focused approach.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for career growth and advancement.
- Comprehensive training and development programs.
- Friendly and supportive work environment.
- Cab Facility: Complimentary cab service is available for both pick-up and drop-off to ensure a comfortable and convenient commute.
If you are interested in this opportunity and would like to join our team, please contact us at 7906822677. We look forward to hearing from you!
