International Voice Process

Process-International Voice Process || UK Shifts

• Required Experience: Any Graduate With Minimum 1 Year in International Voice Process

• Responsibilities:

-Provide advance level customer support, service restoration, fulfillment of service request and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems.

-Provide inputs for Problem management by leveraging best effort method for issue resolution through cross functional coordination and support SME in training, reviews and escalation handling

-Supports the Customer Service agents by handling escalated tickets and coach them to improve their user handling skills

-Customer Service handling escalated tickets and coach them to improve their user handling skills.

• CTC: Upto 6 LPA + Incentives

• Location: Pune

• Notice: Immediate Joiner

• Work Mode:Work From Office

• Shifts: UK Shifts

• Working Days: 5 Days Working, 2 Days off

Excellent Communication Required

If interested ,Contact Below:

Jaspreet-6205633155

Job Types: Full-time, Permanent

Benefits:

• Health insurance

Life insurance

• Provident Fund

Schedule:

• Rotational shift

UK shift

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person

• Speak with the employer*

+91 6205633155