International Voice Process

Functional/operational:

• Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents.
• Follow up phone call with a designated contact person at the insurance company.
• Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company.

Key Result Areas :

• Make atleast 95 calls a day
• Obtain a quality score of 98% or above

Qualifications :

• Bachelors Degree.
• Ability to read, write and speak English fluently, clearly and with a neutral accent.
• Good analytical skills, cognitive skills.
• Good computer typing at the same time talking over the phone.

Job Types: Full-time, Fresher, Permanent

Pay: 200,000.00 - 360,000.00 per year

Jadwal:

• Evening shift
• Monday to Friday
• Night shift
• US shift

Tunjangan:

• Commuter assistance
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Bengaluru Urban, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• International BPO: 1 year (Preferred)

Language:

• English (Required)

Location:

• Bengaluru Urban, Karnataka (Preferred)

Shift availability:

• Night Shift (Required)