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NETCARE CONSULTING

International Voice Process Agent

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

NetCare Consulting- is an outsourcing team specializing in Digital Marketing, Marketing Automation, UI/UX and Web Development.Digital Marketing Company, with a bunch of unique talents, geared up to give your business a boost through our analytics-driven digital marketing solutions. Our services are top-notch and include Social Media Marketing, Search Engine Marketing, Search Engine Optimization (SEO), Google Ads, Influencer Marketing, Website Development, App Development and E-mail Marketing.

The Role

You Will Be Responsible For

  • Developing and managing a portfolio of Key Accounts.
  • Achieving monthly sales targets by identifying and developing new customers.
  • Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
  • Coordinating pre-sales and post-sales follow up.
  • Achieving and exceeding weekly and monthly KPIs.
  • Building strong and collaborative relationships with other internal stakeholders.
  • Monitoring market trends and providing regular competitor feedback.
  • Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
  • Handling incoming queries and building good client relationships.
  • Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
  • Handing over qualified leads to the sales teams with the objective of closing the sale.
  • Maintaining and updating the lead generation database.
  • Achieving weekly/monthly targets as set out by the business.

Ideal Profile

  • You have at least 1 year experience within a Customer Service or Inside Sales / Sales Development Representative role, ideally within the Consulting, Consumer Internet / D2C and Education industry.
  • You have a proven track record of meeting/exceeding your targets.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of UK and Inbound
  • You are a strong mentor and coach who can build high performing teams
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are highly goal driven and work well in fast paced environments

What's on Offer

  • Attractive Salary & Benefits
  • Fantastic work culture
  • Opportunity to make a positive impact

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 05/06/2024

Job ID: 80884717

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