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24/7 Customer Private Limited

International Voice Customer Support & Sales

Quick Apply
  • 5 months ago
  • Over 500 applicants
Exp: 0-5 Years
2.9 - 4 LPA

ITES/BPO/Call Center

Job Description

Greetings from [24]7.ai India.

*Interview timing: 11:30am to 1:30pm [Monday to Saturday]*

*Registration code: Source -> [24]7 Recruitment ARC and Primary source -> Joydeep Kumar Dey 078 and Location ->Bangalore.*

Designation:International voice customer support & sales

Responsibilities: International Calling || English Communication

  • Handle inbound and outbound calls.
  • Resolving customer queries and issues related to the products and services.
  • Should have fair knowledge about basic technical and sales.

Minimum qualification: PUC (12th) / Diploma (3years)

Salary Range: INR 2.9 to 4.0 LPA CTC (Freshers to Experienced)

Benefits:

  • 2-way free cabs within hiring zones.
  • Cab is mandate for female employees.
  • Male employees can opt either cab or self to work (STW allowance is rs.2200 to 3300).
  • Medical insurance for self and dependent.
  • 5 days working.
  • 2 days rotational off.

Interview Rounds:

  • Hr round.
  • Online voice assessment.
  • Operations round.

Note:

  • Age Criteria: minimum 18y to maximum 35y.
  • Registration code: Source -> [24]7 Recruitment ARC and Primary source -> Joydeep Kumar Dey 078 and Location ->Bangalore.
  • Contact Hr Joy: 9590992022
  • Immediate joiners only.
  • Work from office only.
  • US/ Australian shifts.
  • No general day shifts.
  • Candidates attending the interview are not eligible to attend within 30 days again and should try only after 30 days cooling off period.
  • If shortlisted in the interview process, make sure to be active on calls, e-mails and whatsapp.

Required documents: [All documents should be online in separate PDF files]

  • Educational documents

A.10th board copy (mandate).

B.12th board copy (mandate if not done 3 years diploma).

C.Diploma (mandate if not done 12th)

I.All marks card.

II.Diploma certificates.

  • Employment documents (if experienced -> mandate)

A.Offer letter (if any).

B.Last 3 months payslips/ bank statements.

C.Reliving letter with company address, GST. No. + date of joining and date of leaving mentioned.

D.Resignation acceptance letter.

  • Govt Id's (mandate)

A.Aadhaar Full Copy.

B.PAN or PAN acknowledgement.

  • Updated resume (mandate - PDF format only (.pdf format).
  • Passport size picture with white / blue background (mandate - picture only (.jpg format) and no PDF).

*Interview timing: 11:30am to 1:30pm [Monday to Saturday]*

[24]7.ai India address:

Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Rd, Sarjapur, Bengaluru, Karnataka 560087

Bus stop: kadubeesanahalli bus stop

https://goo.gl/maps/hmsmK1joFrMN3YA19

*If you are in bangalore and available then,

please visit the office to attend the interview between 11:30am to 1:30pm.*

12th Class (XII)

Date Posted: 04/10/2023

Job ID: 67510573

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About Company

24/7 Customer is a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider. 24/7 Customer enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs over 6500 professionals across seven delivery centers in the US, Canada, UK and India. The facilities support over 7500 seats and are equipped with state-of-the-art physical, telecom and network infrastructure to ensure smooth handling of over 8 million transactions per month. In June 2003, Sequoia, one of the top three venture capital firms in the world, led the funding of USD 22 million. The backing of Sequoia, coupled with an experienced management team and board of directors, propels 24/7 Customer's commitment to constantly exceed customer expectations. Last year 24/7 Customer was featured in New York Times Columnist, Tom Friedman's 'World is Flat'; Rated amongst the Top 5 best contact centers in a survey by neoIT and CMP Media and was also voted as the Best Young company in the services category by TiE, USA.



Earlier this year, 24/7 Customer has been ranked second, worldwide in the Top 10 Best Performing Call Center Firms in the Global Services 100 survey conducted by neoIT and Global Services magazine. Also received the 'Performance Excellence Award' for being the Top Exporter in the SME (ITeS) sector in Andhra Pradesh and IT Leadership Award for Excellence in Information Technology presented by IT People in association with NDTV and DNA. The company has been ranked as the fifth Top Call Center across the globe in Business Week's 'Hot players in the offshore outsourcing world' (source: Gartner I nc.). For further details please visit www.247customer.com.

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