International Customer Support

Hello Job Seekers,

Greetings from Mind Click !

We are hiring for International Customer Support Relations, for Bangalore location

How to Apply

Interested candidates can send their resume on 8431008343 or submit their resumes to us via mail on [Confidential Information]

Candidates can also visit our office at Mind Click, Koramangala, Bangalore

Details:

Role: International Voice Process Representative

Experience: Fresher can apply, If experienced, minimum 1 year of experience in International Voice Process (mandatory for experienced candidates)

Interview time: 12 PM to 5 PM

Job Description:

As an International Voice Process Representative, you will be responsible for handling inbound and outbound calls from international customers. Your primary responsibilities will include:

• Providing excellent customer service and support to international clients
• Addressing customer inquiries, resolving complaints, and providing information
• Accurately documenting customer interactions and updating customer records
• Working in a fast-paced, customer-centric environment

Key Requirements:

• Excellent communication skills in English (verbal and written)
• Ability to work in rotational shifts (US Rotational Shifts)
• Freshers and Experienced (with minimum 1 year / 12 months) can apply
• Qualifications: 10th Pass or above
• Strong problem-solving and decision-making skills
• Customer-oriented mindset and ability to build rapport with customers
• Proficiency in using computers and relevant software applications

Additional Information:

• Candidates should carry valid ID proof to the interview
• The interview process will consist of 3 rounds: HR, VNA (voice and accent test), and Operations
• The company offers fixed weekend offs (Saturday and Sunday)
• The maximum age limit is 32 years