International Customer Service

**Key Responsibilities:**

- Handle inbound customer calls in a professional manner.

- Resolve customer queries and issues promptly and accurately.

- Provide product and service information to customers.

- Maintain and update customer records in the database.

- Achieve performance targets set by the management team.

**Requirements:**

- Excellent communication skills in English, both verbal and written.

- Minimum qualification: Diploma or equivalent.

- Prior experience in a BPO or customer service environment is preferred.

- Strong problem-solving skills and attention to detail.

- Ability to work in a fast-paced environment.

- Flexibility to work in rotational shifts.

**Benefits:**

- Competitive salary package with attractive incentives.

- Both side cab facility provided for all employees.

- 5 Days a week, Rotational Shift/Rotational Off.

- Health insurance and wellness programs.

- Opportunities for career growth and advancement.

- Comprehensive training programs.

(Process- Verizon US Process)