Position: International Customer Support Executive for E-Commerce Platform
Location: Marathalli
Job Type: Full-time
Salary: Up to 35000
Responsibilities:
- Handle inbound and outbound calls from international customers.
- Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Communicate effectively in English, demonstrating excellent verbal and written skills.
- Collaborate with cross-functional teams to meet service level agreements (SLAs).
- Maintain accurate records of interactions and follow established processes.
Qualifications:
- Bachelor's degree (UG/Grads) preferred.
- Minimum 6 months of experience in international voice process or customer support.
- Strong communication skills, active listening, and problem-solving abilities.
Ability to work in a dynamic environment and adapt to changing priorities.
Job Type: Full-time
Pay: 32,000.00 - 40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental Pay:
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- International voice process: 1 year (Required)
- International Customer service: 1 year (Required)
- International calling: 1 year (Required)
Work Location: In person
Speak with the employer
+91 9353536819
