Skills:
Communication, Corporate Communications, Organization Skills, Maintenance Management,
Full Job Description
International Voice Process - Freshers
Salary 25k CTC
Location: Bangalore
Excellent Communication Skills Required
Qualification : 10+2 / 10+3 / 10+2+3 can apply
Work From Office
Responsibilities
- Make outbound calls to the candidate and motivate them to complete a job application.
- Schedule/reschedule the first day of work for the employees and share necessary information.
- Review the application form and make sure all the details are filled appropriately.
- Handle inbound calls and resolve candidates queries.
- Respond to candidates queries over email/text.
- Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
- Provide excellent experience to the candidates.
- Maintaining a quality score of 90% and above throughout.
- Escalate issues and seek advice when faced with complex issues/problems
- Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
- Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
- Participate in Team building activities
- Ensure and maintain the security and confidentiality of client data
- Ensure Customer Satisfaction
For more details call/ WhatsApp Sathish 9916400200
Refer Your Friends
Job Types: Full-time, Fresher
Salary: 24,000.00 - 25,000.00 per month
Schedule
- Evening shift
- Night shift
- US shift
Supplemental Pay Types
Ability To Commute/relocate
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education
- Higher Secondary(12th Pass) (Preferred)
Language
Shift Availability
Speak with the employer
+91 9916400200
