Description
We are looking for a highly motivated individual to join our team as a Customer Service Representative in our International BPO. The ideal candidate should have 0-5 years of experience in the job market context of India and possess excellent communication and problem-solving skills.
Responsibilities
- Handle customer inquiries and complaints via phone, email or chat in a timely and professional manner
- Provide accurate, valid and complete information to customers
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills and Qualifications
- Excellent communication skills in English
- Strong phone contact handling skills and active listening
- High school, diploma or equivalent; college degree preferred
Call Prianga 6357012599 for more info OR
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