International Bpo Executive
Salary:20k to 32k plus incentives
Location: Gurgaon
Job description
Provide customer support via phone calls for international customers.
Resolve customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Document customer interactions for review and follow-up.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit services of the company.
Job Brief
Handle customer's problems, enquires, and complaints in a professional and timely manner.
Recognize and refer potential complaints that require support from supervisors.
Ensure that customer queries are addressed in a timely and accurate manner.
Regularly update customer database with accurate information.
Interested Candidate Kindly Contact
HR
9355510911(Whats up Number)
Excellent Communication Skills
Job Type: Full-time
Benefits:
Provident Fund
Schedule: Rotational shift
Education:
Experience:
- total work: 1 year (Preferred)
Language:
Location:
- Gurgaon, Haryana (Required)
Work Location: In person
+91 9355510911
