Intern - DCOPS at MassMutual

Early Applicant

Exp: 0-1 Years

Job Description

Monitor and control the production environment in accordance with established standards
Monitor the production environment
Has a basic understanding of scripting and macro software, operating systems, production control and job scheduling packages
Able to use operating systems and utility software such as MVS, Jobtrac, UNIX, Maestro, Spectrum, BMC Patrol and Remedy
Monitor the production environment via consoles in accordance with standard operating procedures, established routine, or under supervision
May assist in restart jobs; may consult technical staff when the cause of the problem is not apparent
Continuously observes equipment operation and reports deviations or malfunctions
Assist in maintaining records to supplement logs, including problem documentation, actions taken, file identification and similar data
Familiar with printer operations
Perform related duties as assigned or requested
May assist and help train lower level operators
Receives general supervision and is competent in most phases of computer operations to work on own most of the time