- Perform account reconciliation for the assigned deals and cashflows sent as per agreed SLA.
- Keep the breaks minimal and nil ageing breaks.
- Investigation and resolution of breaks to facilitate the completion of the reconciliations each day.
- Liaise with client and onshore client service team to resolve any queries that might arise.
- Handle day to day work with minimal guidance from Supervisor.
- Working in a stringent deadline driven environment with the ability to manage pressure and changing work environment.
- Ensure daily activities are performed as per pre-defined procedures.
- Professional and timely handling of inquiries from client and internal stakeholders.
- Build strong relationships with internal LAS teams via clear and effective communication
- Effective multi-tasking and time management skills.
- Flexible with working in complete US facing hours.
- Client Relationship Support:
- Provide support in maintaining the client relationships
- Maintain a working knowledge, as appropriate, of the accounts and applicable documents
- Ensure that inquiries, both internal and external, are addressed promptly
- Escalate issues and concerns
To be successful in this role, we re seeking the following:
- Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
- 0-2 years of total work experience preferred.
- Experience in financial services preferred.
