This position performs research on, designs, develops, and implements current and future global Human Resources Systems/Integrations and delivers project related documents (ie, requirements documents, design documents, request for proposal, test case development etc). This position collaborates with organizational stakeholders, internal and external Information Technology (IT) groups, vendors, and senior management to establish and implement systems and processes that reduce errors and improve efficiency.
RESPONSIBILITIES
- Provide expertise in troubleshooting and resolving Workday-related issues, collaborating with cross-functional teams as needed.
- Configure and maintain Workday business processes, reports, and integrations to ensure optimal functionality and data accuracy.
- Configures Workday Recruiting, Compensation and HCM in partnership with UPS business partners and external vendor(s). Responsibilities include business processes, grade profiles, salary ranges, eligibility rules, validation rules, notifications.
- Prepare EIB Mass Data Templates to upload into Workday.
- Participate in testing, validation, and deployment activities for Workday updates and enhancements
- Reviews and analyzes recurring issues to identify possible problem triggers and best resolution.
- Supports security and internal/external systems audits and ensures system access meets compliance.
- Manages reported production issues though help desk case management tool and works with internal work groups and external vendors on resolutions.
- Evaluates impact of new and modified applications/integrations to determine their effect on existing applications and works with IT to coordinate conversions of existing applications.
- Maintains foundational data in HR Systems (Job Profiles, Department IDs, Cost Centers, etc)
- Conducts data audits to identify inconsistencies in data sets between HR Systems, IDH, and payroll
QUALIFICATIONS
- bachelors degree or international equivalent.
- Experience: three to five years of Workday Configuration exposure.
- Proven experience as a Workday Configuration Developer, with in-depth knowledge of Workday HCM modules.
- Strong understanding of Workday business processes, security, and reporting.
- Experience with Workday integrations and the ability to troubleshoot integration issues.
- Excellent problem-solving skills and the ability to work independently and collaboratively.
- Effective communication skills with the ability to convey technical information to non-technical stakeholders.
- Workday certification is a plus.
Preferences:
- Previous HR Systems experience with SaaS solutions (Workday) or HR functional knowledge of HR processes.
- Ability to support global time zones as needed for systems testing and releases.
