Company Description
BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average.
BETSOL's open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance.
BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers.
BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India.
We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.
Learn more at betsol.com
Job Description
- Develop a thorough understanding of our customer's Cloud products
- For specific product use-cases, modules and journeys, draft user training and adoption content
- Follow the principles of Instructional Design meticulously to ensure the drafted content will help a new user and an existing user achieve familiarity and mastery on the product journeys as quickly as possible
- Work with the Camtasia and Videate tool to create the user training videos and localize the content to Japanese
- Review videos with stakeholders, make corrections and changes as necessary
- Publish and maintain the content
Qualifications
- 4+ years strong experience in Instructional Design
- Native spoken and written proficiency in Japanese language and strong spoken and written English
- Strong experience in one or more of the below Video creation and editing tools:
Camtasia
Videate
Captivate
Adobe Premiere Pro
Synthesia
Animaker
- Experience in (CCaaS) Cloud Contact Center as a Service product
