Job Overview:
We are seeking a dynamic and results-driven Inside Sales Telecaller to join our sales team. The ideal candidate will be responsible for generating leads, managing customer accounts, and closing sales over the phone. This role requires excellent communication skills, a strong work ethic, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Lead Generation: Identify and reach out to potential customers through outbound calls and follow-up emails.
Customer Engagement: Develop and maintain relationships with prospective and existing clients by providing exceptional service and addressing their needs.
Sales Conversion: Present and demonstrate [products/services] to potential customers, effectively addressing objections and closing sales.
Database Management: Maintain accurate and up-to-date records of customer interactions, leads, and sales activities in the CRM system.
Target Achievement: Meet and exceed monthly and quarterly sales targets and KPIs.
Market Research: Stay informed about industry trends, competitor activities, and market conditions to better understand customer needs and preferences.
Reporting: Prepare and submit regular sales reports, forecasts, and performance analysis to management.
Qualifications:
Education: High school diploma or equivalent; Bachelor's degree in Business, Marketing, or a related field preferred.
Experience: Proven experience in inside sales, telemarketing, or a similar role is advantageous.
Skills:
Excellent verbal and written communication skills.
Strong persuasive and negotiation abilities.
Proficiency in using CRM software and Microsoft Office Suite.
Ability to handle rejection and maintain a positive attitude.
Strong organizational and multitasking skills.
Personal Attributes:
Highly motivated and target-driven with a passion for sales.
Ability to work independently as well as part of a team.
Exceptional problem-solving skills and attention to detail.
Job Types: Full-time, Permanent, Fresher
Schedule:
Work Location: In person
