We, at PTC Engineering India Pvt. Ltd. are manufacturer & exporter of Home Utility Products to Sabichi Homewares Ltd, Argos Ltd & Crown Crest (a group company of Pound stretcher) leading retail stores of U.K. & due to our surplus production capacity, we are proud to introduce you to our product range. We manufacture all our products in our in house highly equipped plant based in Ghaziabad ,Uttar Pradesh.This product range has its grasp on overseas and online markets also and has a very good repute. Our products are available on on all leading marketplaces in India and are attracting positive feedback from the customers
In India we sell under the brand name of Peng Essentials.
Please find the link to our current online store :
www.pengessentials.com
Key Responsibilities
- Sales: Generate leads, close sales, and persuade customers to buy products or services
- Setting up app with retailers, dealers, distributors for giving demos and presentations related to our product range and our company backgroun
- Product information: Explain product features, benefits, and pricing
- Customer records: Maintain accurate records of customer interactions in a database
- Follow-up: Follow up with customers to ensure satisfaction and identify opportunities for upselling
- Documentation: Create and maintain paperwork or documentation based on telecalling conversations
- Target market: Gather information from the target market
- Routing: Route opportunities to the relevant department
- Providing exceptional customer service experience to the customers over the phone. Previous experience in a customer support role is a plus Excellent communication skills along with active listening.
- Customer focused approach. Ability to multi-task, set priorities and a self-starter. Respond to customer queries in a timely and accurate way, via phone, email, or chat.
- Identify customer needs and help customers use specific features . Being open to learning consulting tasks to assist the customer better .
- Update our internal databases with information about technical issues and useful discussions with customers. .
Job Types: Full-time, Permanent
Pay: 13,112.27 - 23,909.00 per month
Benefits:
Schedule:
Experience:
- total work: 3 years (Required)
- Inside sales: 2 years (Required)
Work Location: In person
