Inside Sales Role Job Description
- Client Outreach: Initiate and manage outbound calls to potential and existing clients to provide information about the company's products and services.
- Product Knowledge: Develop a deep understanding of the company's offerings to effectively communicate features and benefits to clients.
- Customer Relationship Management: Maintain and update the CRM system with client interactions and follow-up actions.
- Lead Generation: Identify and qualify sales leads through phone interactions and convert them into opportunities.
- Feedback Collection: Gather client feedback and report insights to help improve products, services, and sales strategies.
