Company Description
Riya - The Travel Expert is a leading travel organization in Ahmedabad, offering a range of completely automated travel solutions. With a presence in over 70 locations across India, USA, Canada, and UAE, the group has a market share of approximately 20% of the travel market in India. Riya believes that traveling is a unique experience and aims to deliver perfect solutions to the ever-changing needs of their clients. Their services include Air Consolidation, Corporate Travel Management, Retail Travel Services, Packaged Holidays, Religious Tours, Cruise Tours, Special Interest Groups, Training in Travel & Tourism, and Student Travel. Additionally, Riya offers competitive prices on air tickets, hotel bookings, visa, travel insurance, forex, and ancillary services like airport assistance, lounge access, and pick-up and drop facilities.
Role Description
This is a full-time on-site role as an Inside Sales Coordinator at Riya - The Travel Expert in Ahmedabad. The Inside Sales Coordinator will be responsible for customer service, selling of products, and maintaining strong communication with customers. They will ensure customer satisfaction and handle inquiries and complaints in a timely manner.
Qualifications
- Inside Sales and Customer Service skills
- Excellent communication skills
- Ability to prioritize customer satisfaction
- Experience in Cross Selling of Products
- Strong problem-solving and decision-making abilities
- Attention to detail and accuracy
- Proficiency in MS Office
- Experience in the travel industry is a plus
- Bachelor's degree in Business Administration or related field
