Hiring for a leading-edge technology and business services firm that provides impact-driven solutions to businesses, enabling them to outpace the speed of change.
Experience Required: 2-4 years.
Locations: Gurgaon and Bangalore.
Role Responsibilities
- You will be a part of Sales team within our Technology and IT/ITES industry vertical and will be expected to strengthen our brand and increase sales. We are looking for a motivated and well-spoken inside sales executive to join our sales team. The incumbent will be responsible for developing new leads through outbound calling, communicating with customers, understanding their needs, connecting the prospects to the sales team in the location and extending all the needed back-end support for a smooth sales process. You should be able to close sales and meet targets.
- To be successful as inside sales execute you should be able to build instant rapport and achieve customer satisfaction. Such a person will be an individual contributor, to begin with.
- You are expected to exhibit ownership, accountability, and extreme learning agility.
- Communicating with customers, making outbound calls to potential customers, and following up on leads
- Understanding customers needs and identifying sales opportunities
- Answering potential customers questions and sending additional information per email
- Connecting the prospect/lead to the sales manager in the location as per defined TAT (Turn-around -time)
- Setting up meetings and effective follow up with prospect/lead for meeting confirmation.
Skills and Experience
- Following up with sales managers for progress and updates on the leads and supporting through closure as requested
- Keeping up with product and service information and updates
- Creating and maintaining a database of current and potential customers
- Staying informed about competing products and services
- Upselling products and services
- Researching and qualifying new leads
- Achieving hard target of number of completed meetings per week; soft target of sales pipeline
- Previous experience in an outbound set up or a related sales position in a services industry.
- Proficiency in Microsoft Office and CRM software such as Salesforce.com
- Excellent communication skills, both verbal and written
- Good organizational skills and the ability to multitask
- Excellent phone and cold calling skills
- Exceptional customer service skills
- Strong listening and sales skills
- Ability to achieve targets
- Strong stakeholder management
- Effective follow up skills
