- Responsible for IT Infrastructure area.
- Looked as link between and Business users and IT infrastructure.
- Providing consultation on infrastructure usage.
- Responsibie for IT Security
Basic Education and Experience : Graduate / Post Graduate in Computer. 10+ years experience
Responsibilities:
- Ensure working of IT infrastructure system whic include Server, netwwork, Other peripherals
- Ensure Liebherr s IT Security policeis are in place and maintained
- Support in User Management (create, update, de-activate / delete)
- Support in Asset Management (create, update, de-activate / delete)
- Support in End user training (plan, execute)
- Increase awareness among the user about the IIT policy and optimal utilisation of IT resourcs
Roles:
- Provide Level 2 3 support for the incidents
- Server backup management
- Network management
- Maintain contingency plan
- ERP Administration
- Ensure execution of the scheduled jobs
- Analyze the incidents for root cause to prepare and implement the permanent solution
- Vendor Management and Billing
- License management
- Communication Links (MPLS, PRI, ILL, Mobile, etc)
- Internla IT Audits
- Prepare MIS on monthly basis
- Support in IT Budget management