JPM in India provides services to the very top tier asset gatherers and asset managers globally and is one of the largest sub-custodians in the market, generating in excess of USD100 million in revenue for the firm.
Job summary
The Product head for Direct Custody has responsibility for all aspects of the Direct Custody business to ensure that the service delivered is exceptional, keeping pace with client expectations, market regulations, JPM policies and ensuring healthy and disciplined commercials.
Job responsibilities
- Have full ownership of the product P+L with the appropriate understanding and decision making regarding all significant drivers, risks and opportunities.
- Lead, develop and execute the product strategy in line with the overall global strategic direction of the custody product
- Collaborate and partner with relevant LOB's and stakeholders (onshore and globally) to ensure their understanding and support for the India Custody Product.
- Cultivate an exceptional relationship with Regulators and infrastructures that helps support our clients in an evolving marketplace
- Ensure all clients are fully satisfied with the JPM service through responsible relationship management and client engagement.
- Plan and deliver a co-ordinated program of innovative market information that is delivered to clients efficiently and in a variety of formats
- Co-ordination across Operations, Service and Technology to ensure an agenda for product development is delivered in line with the overall strategy YOY.
- Partner with Compliance to ensure the product operates within the parameters of the regulatory environment while maintain our commitments on service
- Ensure a focus on Risk and Controls across the complete business. Where issues are identified they are to be escalated and managed effectively with transparency
- Plan, develop and deliver solutions that deliver tangible benefits to end customers of JPM.
- Provide full support to the end-to-end sales process
- Be a principled leader in aspects of culture and conduct.
Required qualifications, capabilities, and skills
- Minimum of 10 years custody experience in the India equity and fixed income markets with detailed knowledge of the market participants, local regulations, product nuances, client requirements and market practice, all of which can be practically demonstrated through existing relationships, past experience and previous achievements.
- Strong record on ability to deliver and manage change.
- Exceptional communication and presentation skills with a capability to deliver concise clear messages.
- Proven ability to manage teams both as their direct manager but also across support areas as part of overall delivery of objectives.
- A good understanding of the regulatory environment, its evolution and ongoing impact on the custody product.
Preferred qualifications, capabilities, and skills
- Will be a confident and driven character who has an ability to deal with people and teams at all levels and can manage to enlist their support for key initiatives.
- The nature of the business means it is essential that they can cover a variety of activities over a period of time and ensure that focus is prioritised appropriately
- A key differentiator for the product is local market expertise and the individual needs to be established as a significant market participant with a clear responsibility to represent our clients in market discussions / topics / seminars / consultations. In addition these developments need to be communicated to clients in a way that ensures they remain interesting and topical.
- A keen understanding of the competitive environment should ensure the individual can clearly assess the J P Morgan product and its relative position Vs other service providers in the market
- The Direct Custody Product is always at the core of a number of services, including Global Custody, FX, Funds Administration, Cash Management and it is essential that the individual will ensure over a period of time that they develop an acute understanding of the links with these other areas and the relationship they have with Direct Custody.
- A strong preference for any candidate who (in addition to the above) has had experience in other securities markets
