Job Description
Your Key Responsibilities:
Your Responsibilities Include, But Not Limited To
- Create and deliver high complexity sales force Incentive Operations support using Javelin as per agreement (timeliness, accuracy, quality, etc.) and drive excellent customer service.
- Design and build Incentive Compensation systems using Javelin. Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services.
- Support in creating and maintaining standard operating procedures (SOPs), quality checklists that will enable excellent quality deliverables within the function.
- Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc. and also support team leaders in on-boarding of new associates within the organization, team management and governance of IC operations across region.
- Develop business and IC process awareness for extended list of countries beyond individual alignment to mentor and guide less experienced associates in the team.
- Proactively highlight resourcing, capability and engagement gaps to the team lead. Also share any quality or process risks to the team lead. Conduct capability trainings and various knowledge sharing sessions that enables growth and improves quality deliverables across the function.
- Support operational governance with organizational regional and country leadership. Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events.
- Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes and even comply to all Sandoz operating procedures as per legal / IT / HR requirements.
Essential Requirements
What you'll bring to the role:
- Policy framing and process engineering skills with experience spanning across different fields and therapeutic areas.
- Proficiency in identifying and mitigating risks associated program activities with keen eye for quality.
- Strong analytics and project management skills and ability to handle multiple projects and senior collaborators simultaneously, with excellent interpersonal skills.
- Skills for identifying issues and developing practical solutions to address them with good problem solving skills.
- Experience in audit management and providing oversight to ensure adherence to policies, procedures and regulatory requirements.
- Strong presentation skills, with ability to simplify complex concepts to engage collaborators across various geographies.
- Excellent communication, leadership, team management and organizational skills.
- Good knowledge on the concepts of market research, patient support programs and Pharmacovigilance.
You'll Receive
Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.
Why Sandoz
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
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