Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services .
Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order.
On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.
Participate in various knowledge sharing sessions that
Key Performance Indicators
- Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time
Minimum Requirements
Work Experience:
Operations Management and Execution.
Project Management.
Working experience within the pharmaceutical industry.
