Inbound Voice Process- Hindi Speaking is a must- Call 7092982513, 7200550458,

Description

We are looking for an Inbound Voice Process Executive who can speak Hindi fluently. The candidate should have 0-4 years of experience in the job market context of India. The candidate will be responsible for handling incoming customer calls and resolving queries in a timely and efficient manner.

Responsibilities

• Answer incoming calls from customers and provide assistance with their queries
• Resolve customer complaints and provide appropriate solutions
• Maintain accurate records of customer interactions and transactions
• Follow communication procedures, guidelines, and policies
• Provide excellent customer service at all times

Skills and Qualifications

• Must be able to speak Hindi fluently
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment
• Good typing and data entry skills
• Familiarity with CRM software and call center technology
• Minimum of a high school diploma or equivalent