Skills:
Communication, Interpersonal Skills, Convincing People, Microsoft Office,
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers needs and identifying sales opportunities.
- Answering potential customers questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing services.
- Upselling services.
- Researching and qualifying new leads.
- Closing sales
Inside Sales Representative Requirements
Proficiency in Microsoft Office and CRM software such as Salesforce.com.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.