Location: Gurugram
Specific responsibility / day to day activities
- Monitor day-to-day Quotes to ensure customer satisfaction and to meet targeted timelines.
- Maintain a close PR with all service providers.
- Ensure close co-ordination with external internal suppliers.
- Coordinate follow up with:
- Respective foreign market manager.
- Product and RD team for preparing the product brochures.
- Suppliers as and when required.
- Branches and/or service providers as required.
- Designing of itineraries and costing and functional supervision and support to team
- Whenever necessary, negotiate for better rates with hotels for specific movements.
- Give bookings to hotels/airlines/train/Safaris.
- Achieving operational excellence by ensuring team follows the set SOPs
- Ensure given market sales/GOP are achieved
- Preparing business MIS and give it to manager on timely basis
- Actively engage in briefing and debriefing from the Country specialists for each tour.
- Manage entire life cycle of events including accounting, documentation etc while the Clients are on tour.
- Ensure proper cost control within stipulated time line.
- Ensure collection of the payments for the files being handled as per payment policy
Interested candidates can share updated CV at