Build a rewarding Contact Centre career with Multinational BPO services provider, currently operating in 65 countries!
Customer service professionals--are you interested in taking your next career step with an BPO industry leader
We have just the opportunity for you!
On more information on how we can help u Please Call , Give Missed Call or Whatt's App Sourabh
Job Location : Chandigarh , Mohali
We do not Charge any kind of registration Fee or Consultancy ChargesWe are looking for Tech SavvyProfessionals to serve as :-- Customer Service Representatives
We'd love to meet, someone with:- - Candidates which speak clear and grammatically correct English
- Able to converse freely and need to have a clear thought process and not restrict to being scripted
- Need to be conversational as it's a dynamic process and not scripted
- Able to articulate their thoughts or have a speed of response
- Poise in their English proficiency or style of speaking would be an added advantage
- High Energy, Confidence with a decent conversational ability
Additional Skills Required:-
- Knowledge on how to connect laptop or desktop over Wi-FI.
- How to configure a Router
- Understanding of DNS & Telnet
- Knowledge on VOIP, Hot spot connection
- Knowledge on mobile number portability (port in/port out)
- Knowledge on Selfcare, USSD, IVR and so on
- Knowledge on SMS centre number, PIN/PUK etc
As the main Tech Support Advisor you will:-- Troubleshooting for issues like internet not working, network selection ie: restarting phone, GPRS settings, turning Mobile data on (on generic phones), roaming, connecting to Wi-FI
Best Regards,
Sourabh Bakshi
Team Connecting The Dots
9779924404 ( Call or What's App)
