Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Senior Manager
Job Description & Summary
A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
Responsibilities
- Spearhead and lead the Marketing Cloud related discussions with new customers and leverage existing customer relationships for additional business opportunities and perform scoping assessments to determine feasibility of projects and create and lead solution designs for customers. Take on independent responsibility for supporting sales opportunities and business development efforts to generate Martech revenue.
- Responsible for overseeing client engagements and ensuring the overall health and success of these engagements.
- Engage actively in global/regional workshops for requirement gathering, conduct peer reviews, and provide approval for functional specifications and user stories. Additionally, prioritize the consideration of the overall user experience during the design and implementation of new solutions and services.
- Collaborate with Project Managers and the Operations Team to plan deployments effectively.
- Take responsibility for documenting deployments, managing deployments between development environments, and validating productive orgs. Conduct end-to-end testing as part of the process.
- Guarantee that implemented solutions adhere to specifications and are fit for their intended purpose.
- Help develop and scale up the Salesforce Marketing Cloud CoE withing Salesforce competency by attracting, nurturing and grooming talent. The SME will also play a pivotal role in crafting as well as managing a skill building framework that will ensure that the employees are trained and proficient on the latest technologies of Salesforce Marketing Cloud solutions.
Mandatory Skill Sets
- Should have demonstrable IT experience with more than 5+ years of relevant experience as a techno functional SME in Salesforce Marketing Cloud
- Extensive background as a Martech SME, showcasing a proven track record of leading global, large-scale Marketing Automation initiatives. Demonstrates robust expertise in Salesforce Marketing Cloud, Data Cloud (CDP), Account Engagement, Personalization and Engagement and Marketing Intelligence
Preferred Skill Sets
Familiarity with tools that seamlessly integrate with Salesforce Marketing Cloud, including Datorama, Google Analytics, Data Cloud (CDP), Salesforce Sales Cloud, Service Cloud and Commerce Cloud and more.
Years Of Experience Required
10+
Education Qualification
B.Tech/B.E./MCA/MBA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration
Degrees/Field Of Study Preferred
Certifications (if blank, certifications not specified)
Required Skills
Cloud Applications, Cloudera Data Platform (CDP)
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship
No
Government Clearance Required
No
Job Posting End Date 
