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OSTTRA

IMPLEMENTATION SERVICES SPECIALIST • CLIENT OPERATIONS

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  • 3 months ago
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Job Description

About The Role

OSTTRA India

The Role: Operations Analysis Specialist

The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures

The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets

What's In It For You

We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within MarkitSERV's suite of products (Markitwire, Markit Trade Manager, DSMatch etc).

The position requires the incumbent to focus on OTC and derivatives settlements product rollout to new participants.

This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally.

Responsibilities

  • Direct interaction with MarkitSERV Clients globally to resolve technical and non-technical related queries.
  • Assist clients to comply with global regulations like CFTC, ESMA, HKMA, JFSA etc.
  • Ensure input of accurate client static data / profile configurations.
  • Assist clients with clearing of OTC derivative trades for CCP's like CME, LCH, ICE etc.
  • Monitor client queries, investigate and toubleshoot errors and work with internal groups to provide resolution .
  • Assist inter dealer brokers like ICAP, Tullets and BGC for successful execution of trades under SEF, MTF/OTF route.
  • Respond to client requests by providing detailed analysis and feedback
  • Work closely with internal teams for system enhancements.
  • Participate in internal / external training needs. Educate clients on upcoming product enhancements / changes.
  • Onboarding new participants in a timely manner and effective implementation of the product. Assist clients in testing the tradeflows and help troubleshoot issues faced by the client.
  • Configure the product as per clients requirement with regards to trade confirmation.
  • Perform testing and provide troubleshooting for the client to configure the product as per the requirements of the participant in the UAT and pre-prod environment and emulate the same design setup in the production environment as well.

What We're Looking For

  • Minimum 4 years financial services experience or an equivalent combination of education and experience from which comparable knowledge can be acquired
  • Previous experience working with external clients directly is preferable
  • Knowledge of OTC derivative products,Trade confirmations, and financial markets is a major plus
  • Previous experience working with software systems and technology is preferable
  • Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients
  • Flexible working in shifts

The Location: Gurgaon, India

About Company Statement

OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.

About OSTTRA

Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.

With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.

Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.

Learn more at www.osttra.com.

What's In It For You

Benefits

We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global.

Our Benefits Include

  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:[Confidential Information]and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

Job ID: 304364

Posted On: 2024-07-29

Location: Gurgaon, Haryana, India

More Info

Industry:Other

Function:finance

Job Type:Permanent Job

Date Posted: 30/07/2024

Job ID: 86927063

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