Implementation Executive

Company: Communities Heritage Private Limited

Position: Installation Executive

Website:www.chplgroup.org

Location: Bangalore

About Us:

CHPL is an IT company established 13 years ago. Initially focused on service delivery for the first 11 years, CHPL has recently expanded into product development. Headquartered in Ahmedabad, the company operates in 33 Indian cities and 7 countries. It offers proprietary products like Association, My Company (My Co.), and Smart Society.

Job Overview:

We are seeking a skilled and detail-oriented Implementation Executive with a strong background in SaaS-based products, ERP systems, and a deep understanding of accounting, payroll, and HR policies. The ideal candidate will assist in the implementation of CHPL's proprietary IT products and ensure smooth functionality and integration for clients.

Key Responsibilities:

1.SaaS Product Implementation:

• Assist in the deployment and configuration of SaaS-based products for clients.
• Ensure smooth integration and customization as per client requirements.

2.Product Functionality & Support:

• Implement and manage product functionalities, ensuring alignment with client operations.
• Provide clients with training on product modules and troubleshoot any issues during the rollout.

3.Accounting & Payroll Knowledge:

• Utilize strong knowledge of accounting principles and Excel to assist clients in setting up their financial systems.
• Support payroll setup, ensuring accurate configuration of payroll components and processes.

4.HR Policy Implementation:

• Assist clients in configuring HR policies within the implemented systems.
• Ensure compliance with HR best practices, supporting clients in using payroll and HR functionalities effectively.

5.Client Training & Support:

• Provide end-user training and ongoing support to ensure clients maximize the value of the product.
• Troubleshoot any issues related to product functionality and provide timely solutions.