About Rippling
nRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
nTake onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.
nBased in San Francisco, CA, Rippling has raised $1.2B from the world's top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of America's best startup employers by Forbes.
nWe prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
nAbout the role
nAt Rippling, the Implementation organization is at the heart of our company's growth. As an Implementation Analyst, you will be part of a 20+ person team who will migrate payroll data for US and/or Global customers, configure products within the Rippling platform, own training and process documentation, assist with various operational tasks to scale the Implementation Operations organization, and become a subject matter expert (SME) and the point of contact (POC) for various products within the Rippling ecosystem.
nWhat you will do
- nWork directly with external customers and internal stakeholders such as Implementation Managers, Engineers, and Support.
- nMigrate payroll data for customers onto the Rippling platform and contribute in other data migration and operations functions as needed
- nProject management internal and external stakeholders
- nBecome a technical expert of the Rippling platform and processes within 3 months, serving as the SME for various Rippling products and the POC for various process work-streams.
- nActively identify improvement areas within our products and processes to better serve our existing customer base through automation or added features
- nWork with various data formats and utilize spreadsheet tools (like Google Sheets) to configure data within the platform
- nOwn documentation for various processes and product improvements
nWhat you will need
- nA minimum of 2 to 3 years of UK Payroll/Implementation experience
- nExceptional written and verbal communication skills
- nAbility to communicate effectively across various audiences and levels of technical expertise
- nIndependently problem solve various issues, such as finding discrepancies within data sets
- nExcellent at time management, organizational skills, basic excel skills and logically prioritizing tasks
- nAdvanced skills with Excel or Google Sheets is a plus
