MSC Software is looking for Implementation Analyst to join our dynamic team and embark on a rewarding career journey
We are seeking a highly skilled and detail-oriented Implementation Analyst to join our team
As an Implementation Analyst, you will be responsible for the successful planning, coordination, and execution of software and system implementations for our clients
You will work closely with clients, project managers, and cross-functional teams to ensure the smooth deployment of our products and services
Responsibilities:Collaborate with clients to understand their business requirements and objectives for software/system implementations
Assist in defining project scope, goals, and deliverables, and develop detailed implementation plans
Conduct thorough analysis of client systems, processes, and workflows to identify gaps and opportunities for improvement
Coordinate with internal teams, such as development, QA, and support, to ensure seamless integration and deployment of software solutions
Provide expert guidance to clients on best practices and strategies for successful implementation and adoption of our products
Develop and maintain project documentation, including project plans, requirements, specifications, and user manuals
Conduct user training sessions and workshops to educate clients on system functionalities and usage
Troubleshoot and resolve implementation issues, escalating to appropriate teams when necessary
Conduct post-implementation reviews to assess project success, gather client feedback, and identify areas for improvement
Stay updated with industry trends and emerging technologies related to implementation methodologies and tools
