Job Description
Skills:
Excellent english, Technical Support, Business Process Outsourcing (BPO), Customer Service, International, Customer Support,
international customer service representative,
your job duties include answering customer calls and inquiries,
tracking the delivery to ensure the product or service is delivered on time,
serving as the primary liaison between the company and client.
Understanding customer concerns
Handling customer complaints
Processing orders and transactions
Answer customer questions
Collecting and analyzing customer feedback
Communicating within the company
Designing customer service protocols
Resolving issues quickly
Training staff
Skills Required
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