ICS - International Customer Support

international customer service representative,

your job duties include answering customer calls and inquiries,

tracking the delivery to ensure the product or service is delivered on time,

serving as the primary liaison between the company and client.

Understanding customer concerns

Handling customer complaints

Processing orders and transactions

Answer customer questions

Collecting and analyzing customer feedback

Communicating within the company

Designing customer service protocols

Resolving issues quickly

Training staff