Synchronoss is a global player in the Technology, Media and Telecommunications (TMT) industry -providing Enterprise Cloud Solutions, Messaging and Digital Transformation solutions.
The Identity and Access Management team (IAM) focuses on authentication, ID automation, access management, and governance processes. IAM partners with Information Technology, Service Delivery, and Corporate Security to support the company s requirements needed to maintain operations and compliance.
Essential Duties and Responsibilities
- Provision, modify, and de-provision user access to internal and external systems not limited to, but including Sailpoint, Active Directory, in-house applications, mailboxes, and physical access. Complete work within defined SLAs while maintaining secure practices and procedures.
- Maintain documentation for Sailpoint - operational runbooks, procedures, and processes based on corporate policy and/or industry best practices.
- Build and nurture positive working relationships within and outside of the company.
Main Purpose
The IAM (Identity and Access Management) Engineer will play a critical role in ensuring the security and efficiency of our organizations digital assets by designing, implementing, and maintaining our IAM systems. The ideal candidate will have a deep understanding of IAM principles, experience with IAM technologies, and a strong commitment to safeguarding sensitive information. The ideal candidate will also have a clear understanding of account management using Sailpoint.
Who we have in mind:
Required Skills and Experience:
- Develop, implement, and maintain IAM solutions, including identity provisioning, access control, authentication, and authorization mechanisms.
- Design IAM workflows, policies, and procedures to ensure secure and efficient access management using Sailpoint.
- Manage user onboarding, offboarding, and role changes, ensuring adherence to security policies and compliance requirements.
- Automate user provisioning and deprovisioning processes to enhance efficiency with Sailpoint.
- Define and enforce access control policies, including role-based access control (RBAC), least privilege principle, and segregation of duties (SoD).
- Conduct periodic access reviews and audits to maintain compliance.
- Stay current with industry best practices, regulations, and compliance standards related to IAM, such as SOX and SOC 2.
- Ensure IAM systems meet all security and compliance requirements.
- Support and maintain identity federation solutions for single sign-on (SSO) across applications and services.
- Integrate IAM systems with external identity providers (IdPs) within Sailpoint.
- Respond to IAM-related incidents, investigate issues, and perform root cause analysis.
- Troubleshoot and resolve Sailpoint system issues in a timely manner.
- Maintain comprehensive documentation of IAM policies, processes, and configurations.
- Generate reports and metrics related to recertification campaigns within Sailpoint.
- Collaborate with cross-functional teams, including IT, security, and compliance, to ensure IAM aligns with business goals.
- Communicate IAM-related updates and recommendations to stakeholders.
