Human Resources Manager

HR Manager Centro Hotels

Location:Pune, India

Centro is a dynamic hotel startup redefining the mid-market hospitality segment in India. Co-founded by siblings Chaitanya and Aishwarya Adgaonkar, Centro is built on the principles of human-centered design, continuous innovation, and tech-forward thinking.

With offerings like Chirp, a plant-forward caf and co-working space, and Bloom, a rooftop event space, Centro delivers thoughtful hospitality that caters to the modern traveler. We are looking for a passionate and experiencedHR Managerto help shape and grow our team while fostering a positive and productive workplace culture.

AsHR Manager, you will oversee all aspects of human resources, from recruitment and training to employee relations, compliance, and payroll. You will play a critical role in developing strategies to enhance employee engagement, streamline HR processes, and ensure alignment with Centro's values.

This role is dynamic and fast-paced, requiring adaptability, attention to detail, and strong interpersonal skills. You will work closely with leadership to cultivate a supportive work environment that empowers employees and drives organizational success.

• Lead the end-to-end recruitment process, from sourcing candidates to onboarding new hires, ensuring a seamless experience for candidates and teams.
• Collaborate with department heads to understand staffing needs and develop targeted recruitment strategies tailored to the hospitality industry.
• Build and maintain a strong talent pipeline for key positions to support future growth.

• Design and implement training programs that enhance technical and soft skills, ensuring alignment with Centro's standards.
• Partner with department leaders to identify training needs and deliver workshops that address specific goals.
• Evaluate training effectiveness and refine programs for continuous improvement.

• Act as the primary point of contact for employee concerns, fostering open communication and a culture of respect.
• Lead initiatives to improve employee engagement, retention, and satisfaction through creative and meaningful programs.
• Provide guidance to managers and employees on HR policies and best practices.

• Oversee attendance tracking systems, ensuring accuracy in records of employee work hours and leaves.
• Manage leave requests, coordinating with department heads to maintain optimal staffing levels.
• Ensure compliance with company policies and labor laws regarding leave management.

• Manage payroll processing, ensuring timely and accurate salary payments, bonuses, and deductions.
• Collaborate with the finance team to address discrepancies and maintain compliance with payroll regulations.
• Use HR software and Excel to streamline payroll processes and ensure precision.

• Oversee performance evaluations, ensuring timely feedback and alignment with employee development goals.
• Partner with department heads to set clear performance objectives and provide coaching support.
• Develop recognition programs to celebrate achievements and encourage high performance.

• Ensure compliance with labor laws, health and safety standards, and other regulations.
• Regularly review and update HR policies to reflect legal requirements and industry best practices.
• Maintain secure and up-to-date employee records and documentation.

• Build and maintain a positive and inclusive workplace culture that reflects Centro's values.
• Lead diversity and inclusion efforts, ensuring all employees feel welcomed and valued.
• Develop retention strategies to reduce turnover and enhance job satisfaction.

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• Proven experience as an HR Manager or senior HR professional, ideally within the hospitality sector.
• Strong skills in recruitment, training, and employee relations, with a focus on creating a positive work environment.
• Proficiency in Microsoft Excel, HR software, and other tools for efficient HR management.
• Exceptional attention to detail and accuracy in payroll and compliance tasks.
• Empathy and excellent interpersonal skills to address employee concerns effectively.
• Ability to thrive in a fast-paced, dynamic environment and handle high-pressure situations with poise.
• Comprehensive knowledge of labor laws and compliance requirements.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.

• Startup Benefits:Join a growing brand where your ideas have an impact, and innovation is encouraged.
• Career Growth Opportunities:Work in a dynamic environment with ample opportunities for professional development.
• Collaborative Culture:Be part of a supportive team that values creativity, teamwork, and continuous improvement.
• Competitive Compensation:Enjoy a competitive salary and benefits package.
• Perks:Employee discounts on dining and events at Chirp, Bloom, and Centro Hotels.